Contact & support
Updated 25 September 2026
Contact Najma’s team about menus, reservations, events, club membership and accessibility requests.
Where and when
96 HaAliya HaShniya, Bat Galim, Haifa. Sunday to Saturday, 12:00–23:00.
Booking and information support
For technical booking issues, missing confirmations or information provided to the booking platform, IRON’s support details are included below.
Booking platform support
The Iron Booking information page is reproduced here for your convenience. These sections apply to the booking service operated by PC Iron Ltd. The company and support details below belong to that platform provider.
Platform Support — Iron Booking
For questions about the Iron Booking platform — technical issues, booking errors, accessibility, or privacy and legal matters — contact us directly:
- Email: info@iron-pos.com
- Company: PC Iron Ltd.
- Address: Khayat 6, Haifa, Israel
- Service area: Israel
We aim to respond to all support requests within 2 business days.
Restaurant-Specific Issues
Iron Booking is a technology platform. The following matters are the direct responsibility of the restaurant you booked with:
- Table availability on the day
- Waitlist queue status and timing
- Menu, pricing, and dietary requests
- Cancellation and no-show fees (if applicable)
- On-site dining experience
For these matters, please contact the restaurant directly using the phone number or website shown in your reservation confirmation.
What We Can Help With
- Reservation confirmation not received
- Error or bug when submitting a booking
- WhatsApp / SMS message not received
- Request to delete your personal data
- Accessibility issues on the booking page
- General enquiries about Iron Booking
Didn't Receive Your Confirmation?
If you submitted a reservation but did not receive a WhatsApp or SMS confirmation, please check that the phone number you entered is correct. If the issue persists, email us at info@iron-pos.com with your name, the restaurant name, and the date and time of your reservation.