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Privacy policy

This page explains information use on the Najma website, which presents the restaurant, its menus and an event quote enquiry form.

Event enquiries and contact

The form lets you provide event details, guest count, a date or flexible dates, hospitality preferences and contact details. Name and phone are required to respond to the enquiry; email, budget and notes are optional. Providing information is not a legal obligation, and you can also contact us by phone.

Please do not include medical documents, payment card details or information about other people. You can describe food or accessibility requests briefly and discuss the details with our team.

What happens when you choose to send

When you press the WhatsApp button, the form details are passed to WhatsApp in a link that prepares a message to +972 53-5963111. You complete sending the message to the restaurant inside WhatsApp. That service operates under its own terms and privacy policy.

This version of the website has no enquiry database. The form does not send its contents to a website server as you type. Messages sent to the restaurant are handled through the contact channel to respond to your enquiry and arrange the event.

Display preferences and browser storage

Your accessibility preferences are saved in your device’s browser until reset or until you clear site data. When switching the form’s language, a temporary copy of the answers is stored in the same tab, read by the destination page and then removed from temporary storage.

The same tab also remembers that the club invitation has been shown, so it does not appear again during your visit. This marker contains no personal details.

The current website code contains no advertising or behavioural analytics tools. The hosting service may process technical connection data, such as IP addresses, to deliver and secure the website.

Table bookings and external services

Table booking opens in Iron Booking, which collects and handles information under Iron Booking’s privacy policy. Waze, social media and WhatsApp links take you to separate services.

Najma Club

Club links open a separate registration page in the IRON system. Your name and phone number are entered directly on that page, which has a separate choice for SMS marketing updates. Registration and membership details are not stored by Najma’s restaurant website. Contact the restaurant team about membership, points and updates.

Enquiries about your information

For enquiries, access, correction or requests to delete information given to the restaurant, contact the team below. Requests are handled according to applicable law and the information involved. Information given to a booking platform or other external service may also require contacting that service’s operator.

Booking platform privacy policy

The Iron Booking information page is reproduced here for your convenience. These sections apply to the booking service operated by PC Iron Ltd. The company and support details below belong to that platform provider.

1. Introduction

Iron Booking is an online restaurant reservation and waitlist management platform operated by PC Iron Ltd. ("Iron Booking", "we", "our", or "us"), registered in Israel. This Privacy Policy explains how we collect, use, and protect your personal information when you make a reservation or join a waitlist through our platform.

2. Information We Collect

When you make a reservation or join a waitlist we collect:

We do not collect payment card details at this time. If a restaurant enables deposit or payment features in the future, payment processing will be handled by a certified third-party payment processor, and this policy will be updated accordingly.

3. How We Use Your Information

We use the information you provide to:

4. WhatsApp & SMS Communications

By submitting a reservation or joining a waitlist through Iron Booking, you consent to receive transactional messages related to your booking via WhatsApp and/or SMS. These messages may include: reservation confirmations, reminders, late-arrival notifications, cancellation notices, and waitlist updates.

We do not send unsolicited marketing messages. You may contact us at info@iron-pos.com to opt out of future communications.

5. Information Sharing

Your personal information is shared with the specific restaurant you are booking with, solely for the purpose of managing your reservation. Restaurants operate their accounts independently and are responsible for handling your data in accordance with applicable law.

We do not sell, rent, or trade your personal information to third parties.

We may share information with service providers who support our operations (e.g., messaging infrastructure), under strict data processing agreements.

6. Data Retention

We retain your personal information for as long as necessary to provide the service and for reasonable operational and legal purposes. Reservation data is typically retained for up to 24 months. You may request deletion at any time.

7. Your Rights

Under applicable Israeli privacy law, you have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, contact us at info@iron-pos.com.

8. Security

We implement reasonable technical and organisational measures to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected with a revised "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact

PC Iron Ltd. · Khayat 6, Haifa, Israel · info@iron-pos.com

Terms of Service · Accessibility Statement · Contact & Support

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